At Uclic.fr, protecting our users’ personal data is an absolute priority. We are committed to complying with the General Data Protection Regulation (GDPR) and French Act No. 78-17 of 6 January 1978, as amended, ensuring full transparency on how personal information is collected, used and stored.

Data controller

The data controller for the data collected on the site is DELCROS Wladimir (UCLIC), a sole proprietorship registered under SIREN number 827 553 371, headquartered at L’Alauzet, 12520 Paulhe, France. For any question regarding the processing of your data, you can contact the Data Protection Officer at [email protected].

Data we collect

We only collect the data strictly necessary to provide our services and run the site properly:

  • Identification data: first and last name, email address, phone number, company name, job title.
  • Connection data: IP address, browser type, operating system, pages viewed, visit duration, traffic source.
  • Commercial relationship data: email exchanges, quotes, contracts, invoices.
  • Communication data: content of messages sent via the contact forms.

Purposes and legal bases

Your data is processed for specific, explicit and legitimate purposes:

  • Contract performance: answering your requests, preparing quotes, providing and invoicing services.
  • Legitimate interest: B2B sales prospecting, service improvement, anonymised audience measurement, site security.
  • Consent: sending newsletters, placing non-essential cookies, marketing communications.
  • Legal obligation: keeping invoicing and accounting data.

Retention periods

Data is only kept for as long as necessary for the purposes of the processing:

  • Prospects: 3 years from the last contact.
  • Clients: for the duration of the business relationship, then 3 years for prospecting purposes.
  • Accounting and contractual documents: 10 years in accordance with legal obligations.
  • Cookies: 13 months maximum from placement.
  • Connection logs: 12 months maximum.

Data recipients

Your data is intended exclusively for UCLIC and its sub-processors acting on its behalf, selected for their GDPR compliance (hosting provider, emailing tools, CRM, analytics tools). It is neither sold nor rented to third parties. A transfer outside the European Union only takes place when covered by appropriate safeguards (standard contractual clauses of the European Commission).

Your rights

Under the GDPR, you have the following rights over your personal data:

  • Right of access: obtain a copy of the data concerning you.
  • Right to rectification: correct any inaccurate or incomplete data.
  • Right to erasure: request the deletion of your data under certain conditions.
  • Right to restriction of processing: temporarily restrict processing.
  • Right to data portability: retrieve your data in a structured, commonly used and machine-readable format.
  • Right to object: object to the processing, in particular to prospecting.
  • Right to withdraw consent: at any time, for processing based on consent.
  • Right to define post-mortem instructions regarding the fate of your data.

To exercise these rights, contact us at [email protected] with proof of identity. You also have the right to lodge a complaint with the CNIL (www.cnil.fr) if you believe the processing of your data does not comply with the regulations.

Data security

UCLIC implements appropriate technical and organisational measures to guarantee the security and confidentiality of your data: encryption of communications (HTTPS), strict access controls, regular backups, security audits, and hosting on servers located in the European Union.

Cookies

The site uses cookies for its proper functioning, audience measurement and, subject to your consent, marketing purposes. To learn more and manage your preferences, see our cookie policy.

Changes to this policy

This privacy policy may be updated at any time to reflect legal, technical or organisational changes. The date of the last update is shown below. In the event of a substantial change, we will inform users by any appropriate means.