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Workflow n8n

Automatisation Telegram avec n8n : gestion des messages AI

  • Ce workflow n8n permet d'automatiser la gestion des messages sur Telegram à l'aide d'un agent AI. Il est particulièrement utile pour les entreprises qui souhaitent interagir de manière efficace avec leurs clients via Telegram, en offrant des réponses intelligentes et en conservant des mémoires à long terme. Grâce à ce système, les utilisateurs peuvent recevoir des réponses instantanées tout en permettant à l'agent AI de se souvenir des interactions passées, améliorant ainsi l'expérience client.
  • Le workflow commence par un déclencheur Webhook qui écoute les événements de Telegram. Lorsqu'un message est reçu, le système vérifie l'identité de l'utilisateur et du chat grâce à un nœud de validation. Ensuite, le message est traité par l'agent AI qui génère une réponse appropriée. Si une erreur se produit, un message d'erreur est envoyé à l'utilisateur. Les mémoires à long terme sont gérées via des nœuds qui enregistrent et récupèrent les informations pertinentes dans Google Docs, garantissant que l'agent AI peut se référer à des conversations antérieures pour un service plus personnalisé.
  • En intégrant ce workflow, les entreprises peuvent réduire le temps de réponse aux clients, améliorer la satisfaction client et créer une interaction plus engageante. La valeur ajoutée réside dans la capacité de l'agent AI à apprendre et à s'adapter aux besoins des utilisateurs, ce qui en fait un outil puissant pour toute organisation cherchant à optimiser sa communication sur Telegram.
Tags clés :automatisationTelegramAIn8ncommunication
🎯Pour qui ?🧩Problème résolu📋Étapes du flux🛠Guide de personnalisation
Catégorie: Webhook · Tags: automatisation, Telegram, AI, n8n, communication❤ 0

Workflow n8n Telegram, communication : vue d'ensemble

Schéma des nœuds et connexions de ce workflow n8n, généré à partir du JSON n8n.

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Workflow n8n Telegram, communication : détail des nœuds

  • Check User & Chat ID

    Ce noeud vérifie les identifiants de l'utilisateur et du chat.

  • Error message

    Ce noeud envoie un message d'erreur via Telegram.

  • Sticky Note

    Ce noeud crée une note autocollante avec des paramètres spécifiés.

  • Listen for Telegram Events

    Ce noeud écoute les événements de Telegram via un webhook.

  • Sticky Note1

    Ce noeud crée une autre note autocollante avec des paramètres définis.

  • Validation

    Ce noeud effectue une validation des données en définissant des assignations.

  • Sticky Note4

    Ce noeud crée une note autocollante supplémentaire avec des spécifications données.

  • Message Router

    Ce noeud dirige les messages en fonction de règles définies.

  • AI Agent

    Ce noeud utilise un agent AI pour traiter le texte et générer des réponses.

  • Merge

    Ce noeud fusionne plusieurs flux de données selon des critères spécifiés.

  • Window Buffer Memory

    Ce noeud gère la mémoire tampon pour les sessions de l'agent AI.

  • When chat message received

    Ce noeud déclenche une action lorsque un message de chat est reçu.

  • Sticky Note10

    Ce noeud crée une note autocollante avec des spécifications fournies.

  • Telegram Response

    Ce noeud envoie une réponse via Telegram.

  • Save Long Term Memories

    Ce noeud sauvegarde des souvenirs à long terme dans Google Docs.

  • Sticky Note3

    Ce noeud crée une autre note autocollante avec des paramètres donnés.

  • Retrieve Long Term Memories

    Ce noeud récupère des souvenirs à long terme depuis Google Docs.

  • Sticky Note5

    Ce noeud crée une note autocollante avec des dimensions et du contenu spécifiés.

  • Sticky Note6

    Ce noeud crée une note autocollante avec des caractéristiques définies.

  • Response Error message

    Ce noeud envoie un message d'erreur via Telegram.

  • Sticky Note12

    Ce noeud crée une note autocollante avec des spécifications fournies.

  • DeepSeek-R1 Reasoning

    Ce noeud effectue un raisonnement avec le modèle AI DeepSeek-R1.

  • DeepSeek-V3 Chat

    Ce noeud gère les interactions de chat avec le modèle AI DeepSeek-V3.

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{
  "id": "rtsvydad1MOCryia",
  "meta": {
    "instanceId": "31e69f7f4a77bf465b805824e303232f0227212ae922d12133a0f96ffeab4fef"
  },
  "name": "🐋🤖 DeepSeek AI Agent + Telegram + LONG TERM Memory 🧠",
  "tags": [],
  "nodes": [
    {
      "id": "23b50c07-39a8-4166-ab13-9683b3ee25e6",
      "name": "Check User & Chat ID",
      "type": "n8n-nodes-base.if",
      "position": [
        -80,
        160
      ],
      "parameters": {
        "options": {},
        "conditions": {
          "options": {
            "version": 2,
            "leftValue": "",
            "caseSensitive": true,
            "typeValidation": "strict"
          },
          "combinator": "and",
          "conditions": [
            {
              "id": "5fe3c0d8-bd61-4943-b152-9e6315134520",
              "operator": {
                "name": "filter.operator.equals",
                "type": "string",
                "operation": "equals"
              },
              "leftValue": "={{ $('Listen for Telegram Events').item.json.body.message.from.first_name }}",
              "rightValue": "={{ $json.first_name }}"
            },
            {
              "id": "98a0ea91-0567-459c-bbce-06abc14a49ce",
              "operator": {
                "name": "filter.operator.equals",
                "type": "string",
                "operation": "equals"
              },
              "leftValue": "={{ $('Listen for Telegram Events').item.json.body.message.from.last_name }}",
              "rightValue": "={{ $json.last_name }}"
            },
            {
              "id": "18a96c1f-f2a0-4a2a-b789-606763df4423",
              "operator": {
                "type": "number",
                "operation": "equals"
              },
              "leftValue": "={{ $('Listen for Telegram Events').item.json.body.message.from.id }}",
              "rightValue": "={{ $json.id }}"
            }
          ]
        },
        "looseTypeValidation": "="
      },
      "typeVersion": 2.2
    },
    {
      "id": "ecbc13fe-305d-4cdd-b35c-3e119e8e8b5d",
      "name": "Error message",
      "type": "n8n-nodes-base.telegram",
      "position": [
        160,
        440
      ],
      "parameters": {
        "text": "=Unable to process your message.",
        "chatId": "={{ $json.body.message.chat.id }}",
        "additionalFields": {
          "appendAttribution": false
        }
      },
      "credentials": {
        "telegramApi": {
          "id": "pAIFhguJlkO3c7aQ",
          "name": "Telegram account"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "be722bc7-0b22-4892-967c-fdd398a7b129",
      "name": "Sticky Note",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -540,
        -20
      ],
      "parameters": {
        "color": 6,
        "width": 949,
        "height": 652,
        "content": "# Receive Telegram Message with Webhook"
      },
      "typeVersion": 1
    },
    {
      "id": "a3866585-bfee-4025-a8f4-f06fde16171a",
      "name": "Listen for Telegram Events",
      "type": "n8n-nodes-base.webhook",
      "position": [
        -480,
        160
      ],
      "webhookId": "097f36f3-1574-44f9-815f-58387e3b20bf",
      "parameters": {
        "path": "wbot",
        "options": {
          "binaryPropertyName": "data"
        },
        "httpMethod": "POST"
      },
      "typeVersion": 2
    },
    {
      "id": "f70571d5-3680-4616-90fa-3358b0883368",
      "name": "Sticky Note1",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -1380,
        -20
      ],
      "parameters": {
        "color": 7,
        "width": 800,
        "height": 860,
        "content": "# How to set up a Telegram Bot WebHook\n\n## WebHook Setup Process\n\n**Basic Concept**\nA WebHook allows your Telegram bot to automatically receive updates instead of manually polling the Bot API.\n\n**Setup Method**\nTo set a WebHook, make a GET request using this URL format:\n```\nhttps://api.telegram.org/bot{my_bot_token}/setWebhook?url={url_to_send_updates_to}\n```\nWhere:\n- `my_bot_token`: Your bot token from BotFather\n- `url_to_send_updates_to`: Your HTTPS endpoint that handles bot updates\n\n\n**Verification**\nTo verify the WebHook setup, use:\n```\nhttps://api.telegram.org/bot{my_bot_token}/getWebhookInfo\n```\n\nA successful response looks like:\n```json\n{\n \"ok\": true,\n \"result\": {\n   \"url\": \"https://www.example.com/my-telegram-bot/\",\n   \"has_custom_certificate\": false,\n   \"pending_update_count\": 0,\n   \"max_connections\": 40\n }\n}\n```\n\n\nThis method provides a simple and efficient way to handle Telegram bot updates automatically through webhooks rather than manual polling."
      },
      "typeVersion": 1
    },
    {
      "id": "2b6149d5-ffd6-46ef-9840-149508251a77",
      "name": "Validation",
      "type": "n8n-nodes-base.set",
      "position": [
        -260,
        160
      ],
      "parameters": {
        "options": {},
        "assignments": {
          "assignments": [
            {
              "id": "0cea6da1-652a-4c1e-94c3-30608ced90f8",
              "name": "first_name",
              "type": "string",
              "value": "FirstName"
            },
            {
              "id": "b90280c6-3e36-49ca-9e7e-e15c42d256cc",
              "name": "last_name",
              "type": "string",
              "value": "LastName"
            },
            {
              "id": "f6d86283-16ca-447e-8427-7d3d190babc0",
              "name": "id",
              "type": "number",
              "value": 12345667891
            }
          ]
        },
        "includeOtherFields": true
      },
      "typeVersion": 3.4
    },
    {
      "id": "41c965ea-b67d-4d6b-82e4-0e57f5fc13bb",
      "name": "Sticky Note4",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -320,
        100
      ],
      "parameters": {
        "color": 7,
        "width": 420,
        "height": 260,
        "content": "## Validate Telegram User\n"
      },
      "typeVersion": 1
    },
    {
      "id": "164f5e91-1958-4dc5-b38c-db1cec0579d4",
      "name": "Message Router",
      "type": "n8n-nodes-base.switch",
      "position": [
        160,
        160
      ],
      "parameters": {
        "rules": {
          "values": [
            {
              "outputKey": "audio",
              "conditions": {
                "options": {
                  "version": 2,
                  "leftValue": "",
                  "caseSensitive": true,
                  "typeValidation": "strict"
                },
                "combinator": "and",
                "conditions": [
                  {
                    "operator": {
                      "type": "object",
                      "operation": "exists",
                      "singleValue": true
                    },
                    "leftValue": "={{ $json.body.message.voice }}",
                    "rightValue": ""
                  }
                ]
              },
              "renameOutput": true
            },
            {
              "outputKey": "text",
              "conditions": {
                "options": {
                  "version": 2,
                  "leftValue": "",
                  "caseSensitive": true,
                  "typeValidation": "strict"
                },
                "combinator": "and",
                "conditions": [
                  {
                    "id": "342f0883-d959-44a2-b80d-379e39c76218",
                    "operator": {
                      "type": "string",
                      "operation": "exists",
                      "singleValue": true
                    },
                    "leftValue": "={{ $json.body.message.text }}",
                    "rightValue": ""
                  }
                ]
              },
              "renameOutput": true
            },
            {
              "outputKey": "image",
              "conditions": {
                "options": {
                  "version": 2,
                  "leftValue": "",
                  "caseSensitive": true,
                  "typeValidation": "strict"
                },
                "combinator": "and",
                "conditions": [
                  {
                    "id": "ded3a600-f861-413a-8892-3fc5ea935ecb",
                    "operator": {
                      "type": "array",
                      "operation": "exists",
                      "singleValue": true
                    },
                    "leftValue": "={{ $json.body.message.photo }}",
                    "rightValue": ""
                  }
                ]
              },
              "renameOutput": true
            }
          ]
        },
        "options": {
          "fallbackOutput": "extra"
        }
      },
      "typeVersion": 3.2
    },
    {
      "id": "7947173d-39fa-4d4b-9b1e-60de809a9950",
      "name": "AI Agent",
      "type": "@n8n/n8n-nodes-langchain.agent",
      "onError": "continueErrorOutput",
      "position": [
        860,
        340
      ],
      "parameters": {
        "text": "={{ $('Message Router').item.json.body.message.text }}",
        "options": {
          "systemMessage": "=## ROLE  \nYou are a friendly, attentive, and helpful AI assistant. Your primary goal is to assist the user while maintaining a personalized and engaging interaction. The current user's first name is **{{ $json.body.message.from.first_name }}**.\n\n---\n\n## RULES  \n\n1. **Memory Management**:  \n   - When the user sends a new message, evaluate whether it contains noteworthy or personal information (e.g., preferences, habits, goals, or important events).  \n   - If such information is identified, use the **Save Memory** tool to store this data in memory.  \n   - Always send a meaningful response back to the user, even if your primary action was saving information. This response should not reveal that information was stored but should acknowledge or engage with the user’s input naturally.\n\n2. **Context Awareness**:  \n   - Use stored memories to provide contextually relevant and personalized responses.  \n   - Always consider the **date and time** when a memory was collected to ensure your responses are up-to-date and accurate.\n\n3. **User-Centric Responses**:  \n   - Tailor your responses based on the user's preferences and past interactions.  \n   - Be proactive in recalling relevant details from memory when appropriate but avoid overwhelming the user with unnecessary information.\n\n4. **Privacy and Sensitivity**:  \n   - Handle all user data with care and sensitivity. Avoid making assumptions or sharing stored information unless it directly enhances the conversation or task at hand.\n\n5. **Fallback Responses**:  \n   - **IMPORTANT** If no specific task or question arises from the user’s message (e.g., when only saving information), respond in a way that keeps the conversation flowing naturally. For example:\n     - Acknowledge their input: “Thanks for sharing that!” \n     - Provide a friendly follow-up: “Is there anything else I can help you with today?”\n   - DO NOT tell Jokes as a fall back response.\n\n---\n\n## TOOLS  \n\n### Save Memory  \n- Use this tool to store summarized, concise, and meaningful information about the user.  \n- Extract key details from user messages that could enhance future interactions (e.g., likes/dislikes, important dates, hobbies).  \n- Ensure that the summary is clear and devoid of unnecessary details.\n\n---\n\n## MEMORIES  \n\n### Recent Noteworthy Memories  \nHere are the most recent memories collected from the user, including their date and time of collection:  \n\n**{{ $('Retrieve Long Term Memories').item.json.content }}**\n\n### Guidelines for Using Memories:  \n- Prioritize recent memories but do not disregard older ones if they remain relevant.  \n- Cross-reference memories to maintain consistency in your responses. For example, if a user shares conflicting preferences over time, clarify or adapt accordingly.\n\n---\n\n## ADDITIONAL INSTRUCTIONS  \n\n- Think critically before responding to ensure your answers are thoughtful and accurate.  \n- Strive to build trust with the user by being consistent, reliable, and personable in your interactions.  \n- Avoid robotic or overly formal language; aim for a conversational tone that aligns with being \"friendly and helpful.\"  \n"
        },
        "promptType": "define"
      },
      "typeVersion": 1.7,
      "alwaysOutputData": true
    },
    {
      "id": "6111c771-d8af-4586-8829-213d86dc4f47",
      "name": "Merge",
      "type": "n8n-nodes-base.merge",
      "position": [
        860,
        100
      ],
      "parameters": {
        "mode": "combine",
        "options": {},
        "combineBy": "combineAll"
      },
      "typeVersion": 3
    },
    {
      "id": "94a01b4f-549d-4e49-88e0-143c90dd200e",
      "name": "Window Buffer Memory",
      "type": "@n8n/n8n-nodes-langchain.memoryBufferWindow",
      "position": [
        920,
        780
      ],
      "parameters": {
        "sessionKey": "={{ $json.id }}",
        "sessionIdType": "customKey",
        "contextWindowLength": 50
      },
      "typeVersion": 1.3
    },
    {
      "id": "d1182e11-025e-4885-abb1-b76a9b617b84",
      "name": "When chat message received",
      "type": "@n8n/n8n-nodes-langchain.chatTrigger",
      "disabled": true,
      "position": [
        -480,
        420
      ],
      "webhookId": "701ddc24-2637-466e-9789-5d47145333a8",
      "parameters": {
        "options": {}
      },
      "typeVersion": 1.1
    },
    {
      "id": "97d4cdcd-b016-44aa-882c-eb2ec38968eb",
      "name": "Sticky Note10",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        440,
        -20
      ],
      "parameters": {
        "color": 5,
        "width": 1033,
        "height": 1029,
        "content": "# Process Text Message"
      },
      "typeVersion": 1
    },
    {
      "id": "73156ecc-af5f-4e3d-82c6-4668db52b511",
      "name": "Telegram Response",
      "type": "n8n-nodes-base.telegram",
      "position": [
        1240,
        160
      ],
      "parameters": {
        "text": "={{ $json.output }}",
        "chatId": "={{ $('Listen for Telegram Events').item.json.body.message.chat.id }}",
        "additionalFields": {
          "parse_mode": "HTML",
          "appendAttribution": false
        }
      },
      "credentials": {
        "telegramApi": {
          "id": "pAIFhguJlkO3c7aQ",
          "name": "Telegram account"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "5f342299-40fe-44cf-9b58-8a9d3bfac1df",
      "name": "Save Long Term Memories",
      "type": "n8n-nodes-base.googleDocsTool",
      "position": [
        1260,
        780
      ],
      "parameters": {
        "actionsUi": {
          "actionFields": [
            {
              "text": "= Memory: {{ $fromAI('memory') }} - Date: {{ $now }} ",
              "action": "insert"
            }
          ]
        },
        "operation": "update",
        "documentURL": "[Google Doc ID]",
        "descriptionType": "manual",
        "toolDescription": "Save memories"
      },
      "credentials": {
        "googleDocsOAuth2Api": {
          "id": "YWEHuG28zOt532MQ",
          "name": "Google Docs account"
        }
      },
      "typeVersion": 2
    },
    {
      "id": "aba001a8-68f9-4870-9cd0-60a4c59ecd5b",
      "name": "Sticky Note3",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        460,
        220
      ],
      "parameters": {
        "color": 4,
        "width": 300,
        "height": 340,
        "content": "## Retrieve Long Term Memories\nGoogle Docs"
      },
      "typeVersion": 1
    },
    {
      "id": "e5ec71ec-9527-4ccd-87c3-3aa2f09192e8",
      "name": "Retrieve Long Term Memories",
      "type": "n8n-nodes-base.googleDocs",
      "position": [
        560,
        360
      ],
      "parameters": {
        "operation": "get",
        "documentURL": "[Google Doc ID]"
      },
      "credentials": {
        "googleDocsOAuth2Api": {
          "id": "YWEHuG28zOt532MQ",
          "name": "Google Docs account"
        }
      },
      "typeVersion": 2,
      "alwaysOutputData": true
    },
    {
      "id": "4764383a-3c4b-4e64-b391-5dc9fb4b9de6",
      "name": "Sticky Note5",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        820,
        660
      ],
      "parameters": {
        "width": 280,
        "height": 320,
        "content": "## Save To Current Chat Memory (Optional)"
      },
      "typeVersion": 1
    },
    {
      "id": "e11995b8-e061-4b40-b4b6-9ec03c7e5a06",
      "name": "Sticky Note6",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        1160,
        660
      ],
      "parameters": {
        "color": 4,
        "width": 280,
        "height": 320,
        "content": "## Save Long Term Memories\nGoogle Docs"
      },
      "typeVersion": 1
    },
    {
      "id": "1b53aef2-ca99-409b-bd10-3fc1fd87f540",
      "name": "Response Error message",
      "type": "n8n-nodes-base.telegram",
      "position": [
        1240,
        360
      ],
      "parameters": {
        "text": "=Unable to process your message.",
        "chatId": "={{ $('Listen for Telegram Events').item.json.body.message.chat.id }}",
        "additionalFields": {
          "appendAttribution": false
        }
      },
      "credentials": {
        "telegramApi": {
          "id": "pAIFhguJlkO3c7aQ",
          "name": "Telegram account"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "e5d79084-d7f1-44fd-a1db-73cc76a148ec",
      "name": "Sticky Note12",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -60,
        660
      ],
      "parameters": {
        "color": 7,
        "width": 820,
        "height": 600,
        "content": "# DeepSeek API Call\n\nThe DeepSeek API uses an API format compatible with OpenAI. By modifying the configuration, you can use the OpenAI SDK or softwares compatible with the OpenAI API to access the DeepSeek API.\n\nhttps://api-docs.deepseek.com/\n\n## Configuration Parameters\n\n| Parameter | Value |\n|-----------|--------|\n| base_url | https://api.deepseek.com |\n| api_key | https://platform.deepseek.com/api_keys |\n\n\n\n## Important Notes\n\n- To be compatible with OpenAI, you can also use `https://api.deepseek.com/v1` as the base_url. Note that the v1 here has NO relationship with the model's version.\n\n- The deepseek-chat model has been upgraded to DeepSeek-V3. The API remains unchanged. You can invoke DeepSeek-V3 by specifying `model='deepseek-chat'`.\n\n- deepseek-reasoner is the latest reasoning model, DeepSeek-R1, released by DeepSeek. You can invoke DeepSeek-R1 by specifying `model='deepseek-reasoner'`."
      },
      "typeVersion": 1
    },
    {
      "id": "af14e803-44a5-4b0e-a675-b1e860bf6d29",
      "name": "DeepSeek-R1 Reasoning",
      "type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
      "position": [
        440,
        880
      ],
      "parameters": {
        "model": "=deepseek-reasoner",
        "options": {}
      },
      "credentials": {
        "openAiApi": {
          "id": "MSl7SdcvZe0SqCYI",
          "name": "deepseek"
        }
      },
      "typeVersion": 1.1
    },
    {
      "id": "e8be6a32-ba4c-4895-b34b-c5e7d0ded5e8",
      "name": "DeepSeek-V3   Chat",
      "type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
      "position": [
        600,
        880
      ],
      "parameters": {
        "model": "=deepseek-chat",
        "options": {}
      },
      "credentials": {
        "openAiApi": {
          "id": "MSl7SdcvZe0SqCYI",
          "name": "deepseek"
        }
      },
      "typeVersion": 1.1
    }
  ],
  "active": false,
  "pinData": {},
  "settings": {
    "timezone": "America/Vancouver",
    "callerPolicy": "workflowsFromSameOwner",
    "executionOrder": "v1"
  },
  "versionId": "2e669c98-e6ad-42f0-a642-de05e372937e",
  "connections": {
    "Merge": {
      "main": [
        [
          {
            "node": "AI Agent",
            "type": "main",
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          }
        ]
      ]
    },
    "AI Agent": {
      "main": [
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          {
            "node": "Telegram Response",
            "type": "main",
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        ],
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          {
            "node": "Response Error message",
            "type": "main",
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          }
        ]
      ]
    },
    "Validation": {
      "main": [
        [
          {
            "node": "Check User & Chat ID",
            "type": "main",
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          }
        ]
      ]
    },
    "Message Router": {
      "main": [
        [],
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          },
          {
            "node": "Retrieve Long Term Memories",
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          }
        ],
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          {
            "node": "Error message",
            "type": "main",
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          }
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      ]
    },
    "DeepSeek-V3   Chat": {
      "ai_languageModel": [
        [
          {
            "node": "AI Agent",
            "type": "ai_languageModel",
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          }
        ]
      ]
    },
    "Check User & Chat ID": {
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    },
    "Window Buffer Memory": {
      "ai_memory": [
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    "Save Long Term Memories": {
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    },
    "Listen for Telegram Events": {
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    "When chat message received": {
      "main": [
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      ]
    },
    "Retrieve Long Term Memories": {
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  }
}

Workflow n8n Telegram, communication : pour qui est ce workflow ?

Ce workflow s'adresse aux entreprises de toutes tailles qui utilisent Telegram pour communiquer avec leurs clients. Il est idéal pour les équipes marketing, de support client et de développement produit, nécessitant un niveau technique intermédiaire pour sa mise en œuvre.

Workflow n8n Telegram, communication : problème résolu

Ce workflow résout le problème de la lenteur des réponses aux clients sur Telegram, en automatisant la gestion des messages grâce à un agent AI. Il élimine les frustrations liées aux réponses manuelles et réduit le risque d'erreurs humaines. En intégrant une mémoire à long terme, il permet également une personnalisation accrue des interactions, offrant ainsi une expérience utilisateur améliorée.

Workflow n8n Telegram, communication : étapes du workflow

Étape 1 : Le workflow commence par un déclencheur Webhook qui écoute les événements de Telegram.

  • Étape 1 : Lorsqu'un message est reçu, le système vérifie l'identité de l'utilisateur et du chat à l'aide d'un nœud de validation.
  • Étape 2 : Le message est ensuite traité par l'agent AI, qui génère une réponse appropriée.
  • Étape 3 : En cas d'erreur, un message d'erreur est envoyé à l'utilisateur.
  • Étape 4 : Les mémoires à long terme sont gérées via des nœuds qui enregistrent et récupèrent les informations pertinentes dans Google Docs, permettant à l'agent AI de se référer à des conversations antérieures.

Workflow n8n Telegram, communication : guide de personnalisation

Pour personnaliser ce workflow, vous pouvez modifier l'URL du Webhook pour l'adapter à votre configuration Telegram. Il est également possible de changer les paramètres de l'agent AI pour ajuster son comportement et ses réponses. Pensez à adapter les documents Google Docs utilisés pour stocker les mémoires à long terme en fonction de vos besoins spécifiques. Enfin, vous pouvez ajouter d'autres nœuds pour intégrer des fonctionnalités supplémentaires, comme des notifications ou des analyses de données.